Website Terms of Use

By Using Our Site You Accept These Terms of Use

Please read these Terms of Use carefully and ensure that you understand them 
before using Our Site. These Terms of Use, together with any other documents 
referred to herein (unless otherwise stated), set out the terms of use governing your 
use of this website, cleverwood.uk ("Our Site"). It is recommended that 
you print a copy of these Terms of Use for your future reference.

These Terms of Use were last updated on 19th August 2023. The following changes were made:

  • No changes

Your agreement to comply with these Terms of Use is indicated by your use of Our 
Site. If you do not agree to these Terms of Use, you must stop using Our Site 
immediately. You will also be required to accept these Terms of Use if you sign up for an Account.

The following documents may also apply to your use of Our Site:

  • Our Privacy Policy, available at https://cleverwood.uk/privacy-notice.
    This is also referred to below in Parts [3,] 7, and 17.
  • Our Cookie Policy, available at <<insert link>>. This is also referred to below 
    in Part 17.
  • Our Acceptable Usage Policy, available at <<insert link>>. This is also 
    referred to below in Parts [3,] 7, 10, [11,] and 16.
  • If you purchase goods from Us, Our Terms of Sale, available at <<insert 
    link>>, will apply to the sale. These terms are also referred to below in Parts 
    13 and 14.

1.    Definitions and Interpretation

1.1    In these Terms of Use, unless the context otherwise requires, the following 
expressions have the following meanings:

"Account"means an account required to access certain features 
on Our Site, as set out in Part 7;
"Contact Tools"means any online communications facility that We 
make available on Our Site enabling you to contact Us 
including, but not limited to, contact forms and live 
chat;
"Content"means any and all text, images, audio, video, scripts, 
code, software, databases, and any other form of 
information capable of being stored on a computer that 
appears on, or forms part of, Our Site;
"User"means a user of Our Site;
"User Content"means <<insert type(s) of user content supported e.g. 
reviews, comments, etc.>>, shared by Users on Our 
Site; and
"We/Us/Our"means Claire Lever Design Limited trading as Cleverwood.













 

 

 

2.    Information About Us

2.1    Our Site is operated by Claire Lever Design Limited. We are a limited company 
registered in England and Wales under company number 15042088.
2.2    Our registered address is
 

3.    How to Contact Us and Your Use of Our Contact Tools

3.1    To contact Us by email, please email Us at

or to contact Us by telephone, please call Us on

3.2    We provide the following Contact Tools for you to contact Us:
      - Contact Us form
3.3    When using Our Contact Tools or contacting Us by any other means,
Our Acceptable Usage Policy applies.
3.4    We may monitor any and all communications made using Our Contact Tools.
3.5    Any personal information sent to Us, whether via Our Contact Tools or 
otherwise (including, but not limited to, your name and contact details) will be 
collected, used, and held in accordance with your rights and Our obligations 
under data protection law, as set out in Our Privacy Policy.

4.    Access to Our Site

4.1    Access to Our Site is free of charge.
4.2    It is your responsibility to make the arrangements necessary in order to 
access Our Site.
4.3    Access to Our Site is provided on an "as is" and on an "as available" basis. 
We may suspend or discontinue Our Site (or any part of it) at any time. We do 
not guarantee that Our Site will always be available or that access to it will be 
uninterrupted. 

5.    Changes to Our Site

We may alter and update Our Site (or any part of it) at any time for any reason
seen fit by us.

6.    Changes to these Terms of Use

6.1    We may alter these Terms of Use at any time. If We do so, details of the 
changes will be highlighted at the top of this page. Any changes made to these
Terms of Use will apply to your use of Our Site the first time you use it after the
changes have been implemented. You are advised to check this page every time you use 
Our Site.
6.2    If any part of the current version of these Terms of Use conflicts with any 
previous version(s), the current version shall prevail unless We explicitly state 
otherwise.

7.    Accounts

7.1    Certain features on Our Site, including the ability to purchase goods from Us, 
may require an Account.
7.2    Only Users aged 18 or over may create an Account. If you are 
under the age of 18 and wish to use the features on Our Site that 
require an Account, your parent or guardian must create the Account for you 
and you may only use the Account with their supervision.
7.3    When creating an Account, the information you provide must be accurate and 
complete. If any of your information changes, it is your responsibility to ensure 
that your Account is kept up to date.
7.4    We recommend that you choose a strong password for your 
Account, consisting of a combination of lowercase and uppercase letters, numbers,
and symbols.
7.5    It is your responsibility to keep your Account details safe. If you believe
your Account is being used by someone else without your permission, please
contact Us using the details above in Part 3.
7.6    You must not use another person's Account without their permission.
7.7    All personal information provided by you in your Account will be collected, 
used, and held in accordance with your rights and Our obligations under data 
protection law, as set out in Our Privacy Policy.
7.8    If you wish to delete your Account, you may do so at any time. If you delete 
your Account, you will no longer have access to the features on Our Site 
requiring an Account. Deleting your Account will result in the removal of your 
information from Our Site. Unless we are required to retain your detail due to
another Legitimate Reason, we will them from our records.
For further details about the retention and deletion of personal data, please
refer to Our Privacy Policy.
7.9    If you delete your Account, any User Content that you have shared on Our 
Site will also be deleted.
7.10    We may disable your Account if, in Our reasonable opinion, you have 
breached these Terms of Use (including, but not limited to, Our Acceptable 
Usage Policy).

8.    International Users

Our Site is intended for users in the United Kingdom only. We do not warrant or 
represent that Our Site or its Content are available in other locations or are suitable 
for use in other locations.

9.    How You May Use Our Site and Content (Intellectual Property)

9.1    With the exception of User Content (please refer to Part 10), all Content 
included on Our Site and the copyright and other intellectual property rights in 
that Content belongs to or has been licensed by Us, unless specifically 
labelled otherwise. All Content (including User Content) is protected by 
applicable United Kingdom and international intellectual property laws and 
treaties.
9.2    Users retain the ownership of the copyright and all other intellectual property 
rights in their User Content (with the exception of any part of any User Content 
which is owned by a third party, in which case, Users must obtain express 
permission for such material to be used in the User Content). For information 
on the use of User Content, please refer to Part 10.
9.3    You may access, view, and use Our Site in a web browser (including any web 
browsing capability built into other types of software or app) and you may 
download Our Site (or any part of it) for caching (this usually occurs 
automatically).
9.4    You may print one copy and download extracts of any page(s) from Our Site 
for personal use only.
9.5    You may not otherwise modify the printed copies, downloaded extracts, or 
downloaded or saved Content in any way. Images, video, audio, or any other 
Content downloaded from Our Site must not be used separately from 
accompanying text.
9.6    You may not use any Content (including User Content) from Our Site for 
commercial purposes without first obtaining a licence from Us, Our licensors, 
or the relevant User, as applicable. This does not prevent the normal access, 
viewing, and use of Our Site for general information purposes by business 
users or consumers.
9.7    Our status as the owner and author of the Content on Our Site (or that of 
identified licensors or Users, as applicable) must always be acknowledged.
9.8    Nothing in these Terms of Use limits or excludes the provisions of Chapter III 
of the Copyright, Designs and Patents Act 1988, 'Acts Permitted in Relation to 
Copyright Works', which provides exceptions allowing certain uses of 
copyright material including (but not limited to) non-commercial research and 
private study; text and data mining for non-commercial research; criticism, 
review, and reporting current events; teaching; accessibility; time-shifting; and 
parody, caricature, and pastiche. Further information is available from the UK 
Intellectual Property Office.

10.    User Content

10.1    User Content on Our Site includes comments, reviews, feedback or any other
content made available by any User to any other Users our Our Site.
10.2    An Account is required for the submission of User Content to Our Site.
10.3    All User Content and communications with other Users on Our Site must 
comply with the content standards set out in Our Acceptable Usage Policy.
10.4    You warrant that you will comply with Part 10.3 and the content standards 
referred to. You will be liable to Us and will, to the fullest extent permissible by 
law, indemnify Us for any breach of your warranty. You will be responsible for 
any loss or damage suffered by Us as a result of such a breach.
10.5    We are not responsible for any loss of User Content submitted to Our Site. It is 
your sole responsibility to secure and backup your User Content.
10.6    All User Content is considered non-confidential and non-proprietary.
10.7    We may reject, reclassify, or remove any User Content from Our Site where, in 
Our sole opinion, it violates Our Acceptable Usage Policy.
10.8    We have the right to disclose your identity to a third party if that third party 
claims that any User Content submitted by you infringes their intellectual 
property rights (including, but not limited to, copyright) or their right to privacy.
10.9    User Content is not approved or verified by Us before it is displayed on Our 
Site. The opinions, views, and values expressed in User Content on Our Site 
are those of the relevant Users and do not represent Our opinions, views, or 
values.
10.10    We do not store any terrorist content.
10.11    If you wish to make a complaint about any User Content, please contact Us 
using the details provided above in Part 3.
10.12    If you wish to remove User Content, you may do so by use of the corresponding
functionality of Our Site. Please note that caching or references to your User 
Content may not be made unavailable immediately and may not be made 
unavailable where they are outside of Our reasonable control.
10.13    User Content on Our Site and the copyright and other intellectual property 
rights in that User Content, unless specifically labelled otherwise, belongs to 
or has been licensed by the User identified along with that User Content. All 
User Content is protected by applicable United Kingdom and international 
intellectual property laws and treaties.
10.14    You (or your licensors, as appropriate) retain the ownership of your User 
Content and all associated intellectual property rights. When you submit User 
Content to Our Site, you grant Us an unconditional, non-exclusive, fully 
transferrable, royalty free, perpetual, worldwide licence to use, store, archive, 
syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare 
derivative works from, display, perform, and sub-licence your User Content to 
the extent necessary to operate and promote Our Site.
10.15    In addition to the licence granted to Us under Part 10.14, by submitting User 
Content to Our Site, Users grant each other the right to copy and quote their 
User Content within Our Site for the purpose(s) of usage, storage, commentary or 
any other purpose that can be deemed as "fair use".

11.    Links to Our Site

11.1    You may link to any page on Our Site. 
11.2    Links to Our Site must be fair and lawful. You must not take unfair advantage 
of Our reputation or attempt to damage Our reputation.
11.3    You must not link to Our Site in a manner that suggests any association with 
Us (where there is none) or any endorsement or approval from Us (where 
there is none).
11.4    Your link should not use any logos or trade marks displayed on Our Site 
without Our express written permission.
11.5    You must not frame or embed Our Site on another website without Our 
express written permission.
11.6    You may not link to Our Site from another website the main content of which 
does not comply with the content standards set out in Our Acceptable Usage 
Policy.

12.    Links to Other Sites

12.1    Links to other websites may be included on Our Site. Unless expressly stated, 
these sites are not under Our control. We accept no responsibility or liability 
for the content of third-party websites.
12.2    The inclusion of a link to another website on Our Site is for information 
purposes only and does not imply any endorsement of that website or of its 
owners, operators, or any other parties involved with it.

13.    Disclaimers

13.1    Nothing on Our Site constitutes professional advice on which you should rely. 
It is provided for general information purposes only. Professional or specialist 
advice should always be obtained before taking any action relating to modification
of property for installation of goods or safe usage of any product sold on Our Site.
13.2    We make reasonable efforts to ensure that Our Content on Our Site is 
complete, accurate, and up to date, but to the extent permitted by law, We 
make no warranties, representations, or guarantees (express or implied) that 
this will always be the case. Please note that this does not apply to information 
concerning goods for sale through Our Site. Please refer to Our Terms of 
Sale for more information.
13.3    If you are a business user, We exclude all implied representations, warranties, 
conditions, and other terms that may apply to Our Site and Content.

14.    Our Liability

14.1    The provisions of this Part 14 apply only to the use of Our Site and not to the 
sale of goods. The sale of goods is governed by Our Terms of Sale.
14.2    Nothing in these Terms of Use excludes or restricts Our liability for fraud or 
fraudulent misrepresentation, for death or personal injury resulting from 
negligence, or for any other forms of liability which cannot be lawfully excluded 
or restricted.
14.3    If you are a business user (i.e. you are using Our Site in the course of 
business or for commercial purposes), to the fullest extent permissible by law, 
We accept no liability for any loss or damage, whether foreseeable or 
otherwise, in contract, tort (including negligence), for breach of statutory duty, 
or otherwise, arising out of or in connection with the use of (or inability to use) 
Our Site or the use of or reliance upon any Content (including User Content) 
included on Our Site.
14.4    If you are a business user, We accept no liability for loss of profit, sales, 
business, or revenue; loss of business opportunity, goodwill, or reputation; 
loss of anticipated savings; business interruption; or for any indirect or 
consequential loss or damage.
14.5    If you are a consumer, you agree that we shall have no liability to you
for any business losses as set out above.
14.6    If you are a consumer and Our Content (digital content) from Our Site
(that is not User Content) damages other digital content or a device belonging
to you, where that damage is caused by Our failure to use reasonable skill and care,
We will either compensate you or repair the damage.
14.7    Note that the right to compensation or repair in Part 14.6 will be lost if the 
damage in question could have been avoided by following generally available advice; or 
if the damage resulted from your failure to follow instructions.

15.    Viruses, Malware, and Security

15.1    We exercise reasonable skill and care to ensure that Our Site is secure and 
free from viruses and malware; however, We do not guarantee that this is the 
case.
15.2    You are responsible for protecting your hardware, software, data, and other 
material from viruses, malware, and other internet security risks.
15.3    You must not deliberately introduce viruses or other malware, or any other 
material which is malicious or technologically harmful either to or via Our Site.
15.4    You must not attempt to gain unauthorised access to any part of Our Site, the 
server on which Our Site is stored, or any other server, computer, or database 
connected to Our Site.
15.5    You must not attack Our Site by means of a denial of service attack, a 
distributed denial of service attack, or by any other means.
15.6    By breaching the provisions of Parts 15.3 to 15.5, you may be committing a 
criminal offence under the Computer Misuse Act 1990. Any and all such 
breaches will be reported to the relevant law enforcement authorities and We 
will cooperate fully with those authorities by disclosing your identity to them. 
Your right to use Our Site will cease immediately in the event of such a 
breach.

16.    Acceptable Usage of Our Site

16.1    In addition to these Terms of Use, Our Acceptable Usage Policy, applies to
your use of Our Site.
16.2    You may only use Our Site in a lawful manner:
a)    You must ensure that you comply fully with any and all local, national, 
or international laws and regulations that apply;
b)    You must not use Our site in any way, or for any purpose, that is 
unlawful or fraudulent; and
c)    You must not use Our Site to knowingly send, upload, or in any other 
way transmit data that contains any form of virus or other malware or 
any other code designed to adversely affect computer hardware, 
software, or data of any kind.
16.3    If you fail to comply with the provisions of this Part 16 and/or Our Acceptable 
Usage Policy, you will be in breach of these Terms of Use. We may take one 
or more of the following actions in response:
a)    Suspend or terminate your right to use Our Site;
b)    Issue you with a written warning;
c)    Take legal proceedings against you for reimbursement of any and all 
relevant costs on an indemnity basis resulting from your breach;
d)    Take further legal action against you, as appropriate;
e)    Disclose such information to law enforcement authorities as required or 
as We deem reasonably necessary; and/or
f)    Any other actions which We deem reasonably appropriate (and lawful).
16.4    We hereby exclude any and all liability arising out of any actions that We may 
take (including, but not limited to those set out above in Part 16.3) in response 
to your breach.

17.    How We Use Your Personal Information

We will only use your personal information as set out in Our Privacy Policy, and
Our Cookie Policy.

18.    Communications from Us

18.1    If We have your contact details and/or if you have an Account, We may send 
you important notices by email from time to time. Such notices may relate to 
matters including, but not limited to, changes to Our Site or to these Terms of 
Use, or to your Account.
18.2    We will not send you marketing emails without your express consent. If you do 
consent to marketing, you may opt out at any time. All marketing emails from 
Us include an unsubscribe link. If you opt out of emails 
from Us, it may take up to 30 days for your request to take effect and 
you may continue to receive emails during that time.
18.3    For questions or complaints about communications from Us, please contact 
Us using the details above in Part 3.

19.    What Happens if We Transfer this Agreement to Another Party

We may transfer (assign) Our obligations and rights under these Terms of Use to a 
third party (this may happen, for example, if We sell Our business). If this Occurs, We 
will inform you in writing. Your rights under these Terms of Use will not be affected 
and Our obligations under these Terms of Use will be transferred to the third party 
who will remain bound by them.

20.    Law and Jurisdiction

20.1    These Terms of Use, and the relationship between you and Us (whether 
contractual or otherwise) shall be governed by, and construed in accordance 
with, English law.
20.2    If you are a consumer, you will benefit from any mandatory provisions of the 
law in your country of residence. Nothing in Part 20.1 takes away from or 
reduces your legal rights as a consumer.
20.3    If you are a consumer, any dispute, controversy, proceedings, or claim 
between you and Us relating to these Terms of Use or to the relationship 
between you and Us (whether contractual or otherwise) shall be subject to the 
jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as 
determined by your residency.
20.4    If you are a business user, any dispute, controversy, proceedings, or claim 
between you and Us relating to these Terms of Use or to the relationship 
between you and Us (whether contractual or otherwise) shall be subject to the 
exclusive jurisdiction of the courts of England and Wales.

21.    Attribution

These Terms of Use have been created using a document template from 
www.simply-docs.co.uk.
© Simply-Docs - TR.WEB.TC.13 Website Terms of Use - Sale of Goods (B2C) 

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